Downgraded performance due to domain migration
Resolved
This incident has been resolved and we apologise for the inconvenience caused.
Posted May 19, 2023 - 16:03 UTC
Update
We believe the issue has been solved.
Posted May 19, 2023 - 15:46 UTC
Update
We are continuing to investigate this issue.
Posted May 19, 2023 - 15:45 UTC
Update
We are working with our Cloud provider to investigate and fix a DNS problem
Posted May 19, 2023 - 10:11 UTC
Update
We are aware of an ongoing issue with our network configuration. We are investigating it with highest priority.
Posted May 19, 2023 - 06:33 UTC
Update
We have rolled back a DNS change in our production environment. Once the change will have propagated, we will verify that every degraded performance is resolved.
Posted May 18, 2023 - 19:46 UTC
Update
We are continuing to investigate this issue.
Posted May 18, 2023 - 16:34 UTC
Investigating
Downgraded performance due to domain migration
Posted May 18, 2023 - 16:07 UTC
This incident affected: Approvals for Confluence (Core App, Expiry Scheduler, Email Notifications), Compliance for Confluence (Core App, Workers), Optimizer for Jira (Core App), Votes for Confluence (Core App), Confluence Cloud (Confluence Administration, Confluence View Content, Confluence Create and Edit, Confluence Authentication and User Management), Trello Power-Ups (Approvals for Trello, Matrix for Trello, View Tracker for Trello), Workflows for Confluence (Core App, Automation, Commenting, Email Notifications, Auto-Assign, Expiry Scheduler), AWS (EC2, ELB, ElastiCache, Lambda, RDS, SES, Cloudfront), and Jira Cloud (Jira Core Administration, Jira Core Create and edit, Jira Core Viewing content, Jira Core Authentication and User Management).