Cloud Apps Unavailable

Incident Report for AppFox

Resolved

Our apps are now running normally. The downtime lasted for 45 minutes, we're sorry for any inconvenience caused.

Posted Aug 25, 2020 - 10:18 UTC

Identified

We have identified an issue with our hosting provider, AWS. This is causing a major outage across our Apps.

Posted Aug 25, 2020 - 10:01 UTC

Investigating

We're aware of an issue affecting our Cloud Apps, we're currently investigating this and will update when we have a solution.

Posted Aug 25, 2020 - 09:46 UTC

This incident affected: Workflows for Confluence (Core App), Trello Power-Ups (Approvals for Trello, Matrix for Trello, View Tracker for Trello), Confluence Cloud (Confluence Administration, Confluence View Content, Confluence Create and Edit, Confluence Authentication and User Management), Optimizer for Jira (Core App), Votes for Confluence (Core App), Approvals for Confluence (Core App), Compliance for Confluence (Core App), AWS (EC2, ELB, ElastiCache, Lambda, RDS, SES), and Jira Cloud (Jira Core Administration, Jira Core Create and edit, Jira Core Viewing content, Jira Core Authentication and User Management).