Our apps are now running normally. The downtime lasted for 45 minutes, we're sorry for any inconvenience caused.
Posted Aug 25, 2020 - 10:18 UTC
Identified
We have identified an issue with our hosting provider, AWS. This is causing a major outage across our Apps.
Posted Aug 25, 2020 - 10:01 UTC
Investigating
We're aware of an issue affecting our Cloud Apps, we're currently investigating this and will update when we have a solution.
Posted Aug 25, 2020 - 09:46 UTC
This incident affected: Confluence Cloud (Confluence Administration, Confluence View Content, Confluence Create and Edit, Confluence Authentication and User Management), Approvals for Confluence, Compliance for Confluence, Pulse for Jira, Votes for Confluence, Workflows for Confluence, Optimizer for Jira, Approvals for Trello, Matrix for Trello, Hierarchy for Trello, View Tracker for Trello, AWS (EC2, ELB, ElastiCache, Lambda, RDS, SES), and Jira Cloud (Jira Core Administration, Jira Core Create and edit, Jira Core Viewing content, Jira Core Authentication and User Management).